Introduction
At Queue Zero, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and our website (https://queue-zero.com/).
By using our services, you agree to the collection and use of information in accordance with this policy.
Information we collect
From the Mobile App:
We may collect the following data when you use our app:
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Personal Information: Your name, email address, and phone number (for table reservations)
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Reservation Information: Selected restaurant, date, time, number of guests
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Location Data (optional): If you allow location access, we may use it to suggest nearby restaurants
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Device and Usage Data: Device type, OS version, app activity, crash logs
From the Website:
We only collect data that you voluntarily provide via the contact form, which may include:
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Your name
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Your email address
- Your phone number
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The content you fill
We do not use cookies or collect browsing data on our website beyond what’s necessary for basic functionality.
How we use your information
We use your information to:
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Process and confirm table reservations
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Respond to messages or support requests
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Improve app functionality and user experience
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Comply with legal obligations
We will not send marketing emails unless you explicitly opt in.
Sharing of information
We do not sell your personal information.
We may share your data:
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With restaurants to fulfill your reservation
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With service providers (such as analytics or customer support platforms) under strict data protection terms
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If required by law or legal proceedings
Data retention
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Reservation data is stored only as long as needed to manage your bookings or comply with legal requirements
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Contact form messages are retained for a limited period for customer service purposes and then securely deleted
Your rights
Depending on your location, you may have rights to:
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Access or correct your personal data
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Request deletion of your data
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Withdraw consent (e.g., for location sharing)
You can exercise these rights by contacting us at info@queue-zero.com.
Security
We take reasonable steps to secure your data, including:
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Secure transmission (HTTPS)
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Limited access to data
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Regular reviews of data handling practices
Children's privacy
Our app and website are not intended for children under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page, and if significant, we’ll notify you through the app or by email.
Contact us
If you have questions or concerns about this Privacy Policy, please contact:
Email:
info@queue-zero.com
Website:
queue-zero.com